Use Case
1. Coca-Cola
Coca cola is organizing a concert and needs to sell tickets efficiently while keeping attendees informed about event updates.
Description: The event management company utilizes RETAIN BY DOCHASE to send out marketing SMS to their target audience, promoting the upcoming concert and offering early bird discounts. They segment their audience based on demographics and past ticket purchases to tailor the messages effectively. With trackable links, they monitor the engagement and interest levels of their audience in real-time. As ticket sales progress,
they send transactional messages to confirm purchases and provide event details, such as venue location and timing. The detailed reporting feature allows them to analyze the success of their marketing efforts and adjust their strategy accordingly. With 24/7 customer service support, they can address any inquiries or concerns from attendees promptly, ensuring a seamless experience from ticket purchase to event attendance.
2. Fresh Bites
Lisa, the owner of "Fresh Bites," a popular local restaurant, is brainstorming ways to attract customers during off-peak hours.
She knows that a lot of people are looking for last-minute dinner plans.
Lisa then decides to use RETAIN to send a targeted SMS campaign. She crafts a message offering a 20% discount on appetizers to anyone who orders before 7 pm. RETAIN allows her to schedule the message to go out at 5 pm, right when the after-work crowd starts thinking about dinner.
Within minutes of receiving the text, Lisa's phone starts buzzing with new orders. People are enticed by the discount and the convenience of ordering appetizers for a quick Friday night get-together.
By leveraging RETAIN's targeted messaging and scheduling features, Fresh Bites attracts new customers and increases sales during a typically slow period.